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MacysNet is the business services site for Macy's, Inc. and their business partners. It is maintained by Macy's Systems and Technology to support the goals of Macy's Logistics and Operations ....

Macy's, Inc. (Macy's)

Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2006 sales of $27 billion. The company operates more than 850 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy's and Bloomingdale's. The company also operates, and Bloomingdale's By Mail. Prior to June 1, 2007, Macy's, Inc. was known as Federated Department Stores, Inc.

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Macy's Systems and Technology (MST)

MST was formed in 1985 to consolidate the diverse data processing operations of Macy's, Inc. (Macy's). Long recognized in the retail industry for its leadership position in technology, MST provides an integrated line of high-performance retail, electronic commerce, and data warehouse systems for use at all levels within Macy's. MST uses a mix of Internet, wireless, client/server, midrange, and mainframe technologies to meet Macy's business needs. MST management works closely with department store divisions, the corporate office and merchandise vendors to identify new opportunities and ensure that Macy's systems can adapt to changing business conditions.

Most recently, MST has concentrated on leveraging the explosive growth of the Internet and e-commerce to expand Macy's markets. Online stores such as, and, as well as a wide range of behind-the-scenes logistics and data warehouse systems, are all supported by MST's scalable architecture, which focuses on high-volume transactions and high-speed order fulfillment. Macy's also benefits from MST's efforts in e-commerce.

MST has implemented the same advanced support systems and infrastructure in the physical store locations as are present online, which allows stores to efficiently manage inventory, track special orders, and expand the range of products available to customers. Thanks to MST, Macy's is constantly improving its ability to offer customers more products, in more ways and in less time, than ever before.

Macy's Logistics and Operations (MLO)

Macy's Logistics & Operations was created in 1994 to coordinate merchandise distribution and logistics functions, and vendor technology across the company, with particular emphasis on the northeastern U.S. In 1995, the division was expanded to handle these functions for all Macy's, Inc. divisions nationwide. The organization's scope was expanded again in 1997 to assume corporatewide responsibility for coordinating division activities and developing a strategic corporate focus in key operational areas of the business, including expense control, energy management, asset recovery, loss prevention, shortage control, leased departments and maintenance functions. Most recently the organization was expanded to nationally coordinate non-merchandise purchasing and sourcing for Macy's, Inc.

MLO's primary mission is to reduce dramatically both costs and processing time in merchandise distribution, enabling Macy's, Inc. to make the most effective use of state-of-the-art technology and coordinated company-wide systems to expedite getting merchandise to the sales floor.

Macy's, Inc. has long been recognized as a retail leader in improving and streamlining the distribution process through the use of technology. Under Macy's, Inc. Logistics & Operations, the company supports Voluntary Interindustry Commerce Standards (VICS) Guidelines for shipping merchandise 'floor ready' from manufacturers to retailers.

Macy's, Inc. also pioneered the use of UPC coding in the department store industry, an initiative which has dramatically improved customer service, sales information and inventory freshness. Today, more than 95 percent of merchandise is UPC-coded by vendors and scanned by Macy's, Inc. at point of sale. In addition, more than 90 percent of vendors are linked to Macy's, Inc. via electronic data interchange (EDI).