• Accessing AP Forms
  
• Select a Form
  
• Complete a Request
  
• Request Confirmation
  
• Contacts
  

You must first Log In to MacysNet. Use the Log in link on the home page.

1. Enter your Username and Password, then click the Login button.
2. Verify that the Username displayed on the top right is correct. If this is not your own account, please use the CLICK HERE link to Register.
3. Click the AP Forms link in the left menu to continue.

1. Select an Electronic Form from the drop-down list.
2. Click the Next button to continue.
3. If the wrong form type was selected click the Reset button to select another form.

1. Complete the form, filling in all required fields that are marked with an asterisk (*).
2. Click Submit. (Clicking Reset will clear all information that has been selected or entered.)

The confirmation screen will appear providing a review sheet of your request.

Note: If faxing backup information, please print the Request Confirmation page and use as your cover page.

1. The assigned Inquiry #xxxxx, should be used for all future inquires. Please make note of this inquiry number.




Type:	Copy Request
Division:	Macy's East
Account Number:	999999999999
Document Number:	00000
Chargeback Type:	936
Your request was submitted on mm/dd/yy 9:02:04 AM as Inquiry #49955




2. To continue using the same Electronic Form click Continue with Same Form.
3. To select a different Electronic Form click Select New Form.

For Vendor Services, Expense Offset inquiries, and questions pertaining to AP Forms or specific document numbers (Chargebacks, RTVs, Invoices, Checks, etc.) contact your Account Analyst, or call the main Accounts Payable number at 513-782-1401 between 1-4 p.m. EST, Monday-Friday.

For resolution of disputed charges use the AP Contact Matrix to contact the appropriate office.

Click here to have Expense Offset charges automatically emailed to you (Auto EXO).

For technical questions about MacysNet, the Help Desk may be reached by telephone at 513-782-1499 between the hours of 8:00 a.m. and 4:00 p.m. EST, Monday - Friday, or by emailing helpdesk.macysnet@macys.com.

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